Change Solutions Group, LLP

   A Management Consulting Firm

 

   Helping Leaders Achieve Their Vision

 

 

Process Improvement

For organizations to remain effective and competitive, they must continually assess and improve their core business processes.  The Process Improvement offering provides clients with a structured process for the assessment and enhancement of their core business processes.  This approach is built around facilitated work sessions with cross-functional Work Teams of client employees.  The approach consists of the following major tasks.

  • Develop the Work Team charter and schedule of activities.

  • Map and analyze of the current "As-Is" core business processes.

  • Identify and define specific improvement opportunities.

  • Develop an enhanced, "To-Be" business process.

  • Define current performance baselines and realistic improvement targets.

  • Develop detailed action plans to close the gap between the "As-Is" and the "To-Be" business processes.

  • Provide project management needed to implement the action plans.

  • Track improvements in business process performance.

In many cases, clients engage in process improvement projects to respond directly to either, 1) the improvement opportunities identified during the Business Analysis, or 2) as a result of a revised business and / or technology strategies.  This Process Improvement offering has helped clients achieve significant improvements in costs, cycle time and quality, ranging from 15% to 40%.

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