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When properly aligned and balanced, these Business Fundamentals increase the
level of success possible within an organization. Achieving and
sustaining growth and profitability in a company is the result of superior
performance in each.
Change Solutions Group
is committed to helping leaders achieve the vision
and objectives of their organization. Our approach in working with our clients
is built upon a Process Consulting Model
that promotes a collaborative working relationship between ourselves and our
clients. This model enables us to effectively coach our clients as they
lead their organization through major change initiatives. We typically work with
client managers in one or more of the following ways to:
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Conduct an initial business analysis to help clients identify and assess
the root cause of business problems.
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Develop specific recommendations to overcome potential barriers to
change and to resolve existing business problems.
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Coach client managers and guide client teams in the implementation of
recommended action plans.
Strategy is
management's tool for defining the direction of the company. The company
must have a roadmap to guide senior management's decision-making and to
focus employee activities.
Well defined objectives with measurable goals
must cascade into action plans with clear accountabilities through each
level of the company.
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Business Processes are designed and implemented to be customer-oriented and
performance-based. They are aligned to the strategic objectives of the
company and they are sufficiently documented to guide daily operations.
Key
performance indicators, and defined roles and responsibilities will help
assure continuous improvement.
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Information Technology (IT) can be a key enabler of success, but Business
Unit and IT managers must work hard to build a common understanding of the
organization.
Business Unit managers must understand the
competitive marketplace. They must define business strategies, key
objectives and critical priorities.
IT managers must develop and maintain alignment
with these strategies, objectives and priorities. They must
continually assess the impact of technology investments upon business
results.
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People are the company. Collectively, the individual skills of
employees comprise the capabilities needed by the company to capture market
opportunities.
Collectively, the individual performance of each employee determines the
company's success in achieving business improvement objectives.
Collectively, the individual behaviors of employees result in a culture
strong enough to sustain the growth and profitability of the company.
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Leadership is the most critical of all elements. A company can not
succeed in the other four Business Fundamentals without building leadership
excellence, both individually and collectively.
Leaders must be capable of inspiring a shared vision, modeling new
behaviors, challenging the status quo, enabling others to act, and
encouraging the change at every level of the organization.
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